Kommunikation am Telefon

Workshop for immediate practice transfer

Confidently convincing on the phone

You would you like to hide when the phone rings? You rather compose a long e-mail instead of picking up the handset, because you don’t feel comfortable on the phone? With our Workshop for the job: Kommunikation am Telefon these worries are forgotten within a few weeks. You will get to know the structure of a telephone conversation, simulate calls with colleagues and superiors and practise dialogues with customers. Even difficult telephone calls will no longer be a problem thanks to good preparation.

Our workshops are characterized by their high practical relevance. Our participants repeatedly confirm, that the skills trained are particularly relevant and critical to success in a professional context. Deepen and expand your communication skills with our digital and flexible workshops in no time.

Previous knowledge

from B1.1

Number of participants

1 to 6 participants

Live video sessions

10 teaching units


9 teaching units

Previous Knowledge

Completed level A2.2 (CEF) required.


  • Live video sessions train all skills in real time: speaking, listening, reading and writing
  • Self-study to prepare sessions or to deepen and consolidate new knowledge
  • Specialized content and high practical relevance for fast transfer


900€ plus VAT

Course Content

  • Structure of a telephone call
  • Talking to colleagues and superiors
  • Arranging, cancelling and postponing appointments
  • Communicating with customers
  • Difficult conversations
  • and much mor

Trainer Team

Our trainers are highly skilled and will shape each session according to your individual needs. Because the more the training reflects your daily life, the faster you will benefit from the time invested.



We will be happy to help you with your assessment!
Write to us, call us! Phone: +49 211 545 563-50 or info@allgeier-education.com

Email us, call us! Phone: +49 211 545 563-50 or info@allgeier-education.com
We focus on individual support and discuss with you how the training can best be integrated into your everyday life. We also assess your previous language skills and make a personalised offer on this basis. Once you agree, we will provide access to your learning materials and design your very own training plan.

You can book your training session either as individual coaching or as a group. It is important to us that each participant gets equal opportunities to express themselves – therefore there will be a maximum of five other people in the group in addition to you.

Your live video sessions will take place in the Allgeier Education Virtual Classroom (AVC). It is the contemporary version of synchronous, technology-supported learning platform. On a regular schedule (e.g. one weekly 90 minute session) you meet your trainer in the AVC.

The material for your self-study units can be found on the Allgeier Education Learning Platform. It is user-friendly and flexible – all you need is an internet connection. Interactive videos, texts and much more are available for you 24/7.

You will quickly notice your learning progress yourself, but in order to objectively ascertain your learning level we also have tests that check your development and acknowledge it with a certificate. If required, there is also the possibility of an analysis of your digital learning outcomes, which show you your learning performance over a longer period of time.

The next step?

Our personal consultation!

Your own academy

Know-how transfer in your company powered by Allgeier Education: Develop a digital learning platform under your own label in just a few days.

Benefit from more learning culture, more perspectives and more growth for you and your employees.

Your own trainings

Your expertise as modern online training: We will transform your content into tailored interactive course modules.

Digital refinement

You want your training material to get that certain added value? We will transform your templates into inspiring video-fired formats.